United States Postal Service

Category: Post office

Address: 17227 Newhope St, Fountain Valley, CA 92728, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–3PM

Reviews

Perly Nour

Jun 17, 2022

The worst customer service you can imagine. Employees are unprofessional, untrained, ignorant and don’t know anything about their job. Management is also bad. The manager at this location was very unprofessional, unprepared and didn’t know anything about his duty as a manager. Supervisor by the name Tony, he is very dishonest, a liar and has nothing to do with being a supervisor. He is very rude( lies, unprofessional and doesn’t know how to deal with customers. Instead, he lies to customers. Someone that lies and is dishonest to his customers shouldn’t hold such a position or even work at the post office. I had the worst experience there today. I had to contact the postal service consumer affairs to resolve my matter and I am also going to file an official complaint with the post master this week. The supervisor Tony and the manager both have to be removed. It’s so sad that the federal post office is just hiring anyone these days without checking them well. It’s so sad we have to deal with such idiots and wate our time.

Jason Jacksoninfo

Mar 30, 2022

Employees always so rude ....as if they are unsupervised....as if they hate their job.

Bryson Team

Mar 7, 2018

The manager with blond hair is awesome, the other ladies there are RUDE! The one in the far corner, is lazy and just has no business having a front desk "customer service" job. She should be in the back, not dealing with people. Our mail doesn't go out because she refuses to stamp it as verified, even after her boss told her to. We have to take boxes of letters at once only when the manager is there or she wont take it. Its Ridiculous. Wish there was more that could be done, this is why the post office has lost business- rather deal with fed ex or GPS.

Nick Lopez

Jan 18, 2018

My experience here was one of the worst that I have had visiting a post office. The lady at the front counter was extremely rude and I was not even shipping anything. I had a package that the tracking information was showing it was at the office and I had to go pick it up. She basically told me that it was not there and I has to wait 2 more days for delivery. I said that's not what the tracking information said and I attempted to show her my phone. She told me the information on the tracking was wrong. It was items that were important for work. Anyways I am shocked that this is one of the worst post offices that I have been to in a while.

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Questions & Answers

Can I renew my passport here?

Don Johnston | Aug 23, 2018
Greg Mc | Aug 22, 2020

if your passport is less than 15 years old from date of issue you renew it through the mail.. there isnt any other option on renewals

hi,everybody,attention! there is a big scammer named THOMAS NGUYEN lives at 16051Banana ST, he is scamming everywhere,be careful!

Maison Wu | Aug 23, 2019
Maison Wu | Aug 23, 2019

strongly hope this scammer can be arrested very soon! who knows the scammer? All of us dont wants such a person around us,right?

How much would it cost to mail a 1 1/2 pound box of chocolates to Calgary, Alberta, Canada?

Stampede Queen | Aug 23, 2018
Break Dancin' Fool | Aug 23, 2018

The cost of shipping is calculated by giving the L x W x H dimensions (in feet/inches) of the shipping box plus the weight (in lbs/oz) to the Post Office clerk or shipping label "vending machine". The rate will differ every day by a bit due to daily fluctuations in fuel costs, employees on hand, demand, shortages, etc. The USPS also has flat-rate "2 day shipping" (Priority Mail) boxes, I think sizes are from 6"x2"x4" up to 12"x12"x12". If your thing fits in one of those its a great way to save money usually, but shipping food to Alberta WILL involve Canada Import/Customs fees, methinks.

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Does this USPS do general delivery?

Thomas Nguyen | May 24, 2022
Andy Harrelson | May 24, 2022

Yes

WHY does our mail come between 6pm and 8pm? A bit late!!!!!!!!!!!!!

Carol Calkins | Aug 22, 2021
Alex Targonski | Aug 22, 2021

It's a government operation. Expect no less!!!

how do I hold mail

Pam Orgill | Aug 22, 2020
Nic Ng | Aug 22, 2020

You can make the request in person or call. I find it is much quicker to do it in person.

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I did not got my mail on 4/30/18 instead we got our next door neighbors' I am expecting an important piece of mail. I wonder if the mailman got our mail mixed up with other address. I tries the #800 but it's useless. Please help

Chue Fisher | Aug 23, 2018
Mykk Gybb | Aug 23, 2018

I would ask both neighbors first and then report to your post office. Good luck.

How much would it cost to mail a 1 1/2 pound of chocolates to Calgary, Alberta, Canada

Stampede Queen | Aug 23, 2018
Stampede Queen | Aug 23, 2018

Is this a difficult question?

Do you have a fedex drop off Box

Danny Porras | Aug 23, 2018
Stampede Queen | Aug 23, 2018

I do not have a fedex drop off box

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