Hi Amilia - please visit one of our tenant counseling clinics to receive additional assistance. We have an office located in the Mission that's open in the afternoon and an office in the Richmond that's open in the morning - both locations have phone numbers. We're sorry to hear you're experiencing this!
The following website is inlaw info https://sfdbi.org/UnitLegalization ALSO Open Door Legal & Bay Area Legal aid gives FREE legal advice and help
By law she has to register with the tenants rights office. 25 Van Ness in San Francisco. The corner of market street. You need to go down there, and the housing authority on Mission St. They will set her straight. Any Harassment from Landlords is a $2,000.00 fine. Document all that happens.
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