Yes they prefer you leave it
Mollie...I just realized this was you!! You can also check with other tire places to see how their timeline is now. Hope you and John are well. You have to make an appointment. I was there a couple of days ago, and they were slammed. They more than likely would not be able to do it if you just drop it off unannounced.
Normally always yes. They always try to finish drip offs. Its always better to schedule a drop off. However if your having your tires studded its less likely wo a scheduled appointment
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