You should visit your local post office (you can determine your local post office by your zip code). Asking for a supervisor or a station manager does not mean you will not stand in line. If there is a line you will have to wait for your turn, just like other customers. Now having said that, there may be several reasons why you are not receiving your mails. For examples, 1) Is your mail box always full and you have been warned to always pick up your mails from your box? 2) Is your mail box blocked by you or someone else parking in front of the mail box? 3) Do you have a broken mail box? 4) Is there an hazard such as dog threatening the mail carrier, hanging tree branches that need to be trimmed or other obstructions? 5) Was your box location moved or design changed without the approval of your local post office? 6) Did you moved without doing a change of address with the post office? Change of address can be done online or at any post office in United States. Good luck.
Best way is to go down there, the service has really gone down hill. I'd ask to speak to supervisor right off, because waiting in line will probably be a waste of time.
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