It's an authorized dealer. But they know the best ways around the mess Verizon always makes. GREAT customer service here!
The "deal" they gave me was not honored by Verizon and now I am paying an extra $50 per month. Verizon refuses to honor the discounts we were told we would get because Go Wirekess is an authorized dealer but it is not Verizon and the store just tells us they can't fix it. I argued with them for FOUR MONTHS!
They are cool, but Verizon told us they messed up our order a lot. We didn't have service on one phone for weeks because of a porting issue.
No, they only do the basics, if they cant do it. Theyll tell you to call tech support
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