Got new phone they did transfer all photos said I go home plug it in will send over to new phone says downloading but it’s breen days I don’t use computer I told them that

If you turn the phone off it should transfer

Look for the app called Set up Wizard; open it and follow the instructions. If that is not an option then take the phone back and tell the sales person who sold you the phone to show you how to transfer stuff from the old phone to the new one--in the store.

Try turning it off use a app that will transfer them to your new one