Charlie I would highly recommend you speak with the owner at the Yellow Rose! This is never an experience she would want her customers to have! Feedback to a company is always good as it gives them the opportunity to address any issues you may have!
Can't go along with previous comment. I have delt with Rose Nursery for nearly 9 years, along with family members and friends. Quality product, yes u get what u pay for. Because of the volume of sales help maybe little slow, always very knowledgeable.Never a bad experience. Best recommendation I can give is I have sent many people to their business in 9 years...
Thanks! Your answer is awaiting moderation.