Even if you call it, most of the time it goes to voicemail. Just physically check in with employees.
Call customer service
The number should be in the notice you get informing you that your order is ready for pickup
Call their main number it's one of the options
There isn't one that I know of... I had to keep calling the regular number and asking to be transferred to pick-up, sometimes I got a hold of someone but I just kept calling the main number.
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