I kept the phone on speakerphone and when the person picks up after ONE HOUR, I was on hold for more time, then they said the person I needed to talk to is not available.
We need to boycott the USPS and put them out of business. Their 'services' are a joke, bare minimum effort. They cannot even deliver to the CORRECT address!
Civilian federal employees have developed a "No work ethic" policy. Go there anticipating being disappointed.
Thanks! Your answer is awaiting moderation.