I purchased two Happy Meals, cheeseburger & small fries yesterday and initially the staff tried to give me the wrong order. I was able to correct her, got the correct order, HOWEVER I was charged for BOTH ORDERS. How do I get my money back?

Norma vela | Apr 21, 2022 | Category: Fast food restaurant in Bangor, Maine

McDonald's - All questions

Address: 665 Hogan Rd, Bangor, ME 04401, USA

Dominic Smith | Apr 21, 2022

As a former manager, I'm not even sure how you would have gotten charged for both orders. Very sorry to hear about that, and thank you for being understanding (I may not be a manager there anymore, but service employees always appreciate understanding and kindness). Your best bet would be to stop in as soon as you can with a receipt of any kind if you have it, and just ask to speak with a manager and one of them should be able to find a solution. They may unfortunately not be able to issue a refund for safety reasons (scams unfortunately are pretty common). Worst case they should take down your information and send coupons in the mail as compensation. And lastly: If they handled the situation correctly, then you should be receiving a refund for the order that was not yours. This usually takes 24-48 hours to go through. Hope that helps!

Travis Stearns | Apr 21, 2022

Good for iced coffee make good breakfast sandwiches

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