We have not been able ,due to sickiness ,is posssible ,to cash our tickets in ,or is it too late ?

I WAS TOLD its too late. That's why we went and made the best of it. NOT. 100% SURE.

You will have to call Dollywood for that answer!

It should be okay if you have season passes but I would call information just to be safe given Covid changing policies.

It was a great place to visit even though I live locally we love going to Dollywood. Everyone was very friendly. Love the Christmas lights