Most tech n mechanics were rude.

I have never had a bad experience with the service reps. Every one in that area has been professional and helpful. They are busy, there is a lot of people waiting so what you may think is rude is actually being focused on helping customers move through the system.

Never had issue

I've always had notch service there..

You shouldn't be dealing directly with the workers. The people who guide you at the service counter have been nothing but professional and helpful in the 10+ years I've been going there.

Orlando, Sorry you feel this way, please reach out to our Service Manager Mike Pendleton to discuss in further detail your recent visit. We take pride in all aspects of customer service and maintaining our customer's vehicles and would like the opportunity to speak directly with you. He can be reached at 310-706-6100. Sincerely, Lori K South Bay Ford Lincoln