It's possible. It's not normal though so I can see them getting confused about it. If you ever do it, tell the security guard to connect you with management. They should be able to take care of it. https://www.ups.com/us/en/help-center/sri/worldship-intercept.page As long as this process is followed and your package goes here. Oh and management is only there at weird hours. Like 4am-12pm or 10pm-4am.. they're more available during peak season. October- January. They are pretty much always running then.
No, there is no customer counter here
This is just a distribution hub
No you can not pick up packages here. You have to go to UPS Store
No you cannot. Contact customer service
No. They ship them out from this main location.
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