I don't know about preorder. On a cold winters morning last Thursday, at about 9:15 the wait was 45 minutes. I was told normal wait is 1:00-1:45 depending on time of day and day of week.
You pre-order by phone, and no wait for pre-orders.
There is no pre order and u still have to wait inline.
On a visit in Devembwt I was in a line for an hour for lunch. Worth the wait and trouble though
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