Why don't branch locations post their local phone number ? This is poor customer service.

Michael Gary | Mar 19, 2022 | Category: Car rental agency in Vancouver, Washington

Enterprise Rent-A-Car - All questions

Address: 8008 NE Fourth Plain Blvd Ste B370, Vancouver, WA 98662, USA

Ryan Anthony | Mar 19, 2022

They all do. Option 4 when you call.

Carmichael Hill | Mar 19, 2022

The reason is due to Capacity Planning of cars. The 'Hub' is suppose to ensure that each location has the accurate number of cars per bookings. Once you call the 'Hub', they send the accurate number of cars to that location. That is why they have you call-in to the 'Hub' number. However, that practice doesn't always appear to work. Hope that helps

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