That's weird. As long as you have the card you paid with or if you have an online account connected to it or pro account they can look up all your purchases. If it's cash they should have given you a gift card for the purchase.
This isn’t right! They can access your credit by your receipt & give you credit or cash based on how you paid. I like Home Depot
Never had this issue, but you can always have your receipt emailed to you as well, so this might help in the future. That way you have it electronically saved and they can't have an issue🥰
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