Rich leber, ive never had a problem at the ol' home depot, the one man in the paint department was a big help(wish i knew his name to give credit), but it had nothing to do with not finding what i was looking for, or finding an employee, I started with customer service to let them know i needed help, they said they would send him, after 30 mins I asked a man,to no avail,used the phone at the desk to call and ask again, they said they would send somebody (still nothing), i pressed the help button, a man came and was very rude, turned off the message, and walked away saying he'd send somebody, another 30min came by and I went to the manager, who then lied to me and said the machine was down ( I called before to make sure it wasnt , having been to 3 lowes prior ), and then the paint guy ( bless his heart) chimed in and said it was fine and he would help me, stating she says that when she doesnt want to help, and we did it together,because it wasnt his department and I knew how it worked
I think it depends on the day and time. I have had really bad service ( once a whole group were yakking and completely ignoring customers ). Other times really great service.
I have never had a problem but I also go find someone to help me if I really need it and most of the time they are busy doing their job and not just sitting around so I get why they aren't there serving my every need
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