Yes, but as mentioned, they might prioritize walk-ins. I once had an appointment and still waited 20-30 minutes to start, to the point that I was late for work - and my appt was two hours before my shift even started...
Yes...at times when I make an appointment a ton of walk-ins get taken care of before me. Lately I've become a walk in and they were upset because I usually call. So we agreed that I would start calling again. And they promised not to make me wait for the walk-ins who walked in before me.
Yes! If you have a big request you may be advised to call ahead, but most things are walk-in and they are very thorough and quick!
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