The franchise has had a really difficult time keeping people at this location or really poor staffing. I placed an online order for pickup in the lobby on a weekday evening and the doors were locked I was confused and maybe thought it was a mistake and 10 minutes later someone came and finally told me that they're too short-staffed to have the lobby open. So I think it's a chronic problem with this location and I might be assuming some of these points but they're likely losing customers unlikely making a lot of angry customers. I've lived in the area for the past 9 months and if you don't go there early in the morning pretty much any other time of the day the weights are extraordinary really long and it's not because there's too many hungry people it's because they're too short-staffed.
Hungry people.
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