Do you guys answer your phone for people to get ahold of you to check hours and make appointments or are your staff here too lazy for that

They too lazy

It has been open. I can't imagine it's easy to get to the phone when in such an environment. Questions posted here go to the local community, not necessarily the organization or business itself, so you'd be best served to go down there. As far as I know, urban rest stop does not make appointments, as a first come first served hygiene center