I see that BINDI has a 2-hour cancellation policy. "In cases of emergency" when you do not have the luxury of a 2-hour cancellation notice, does an illness qualify as an "emergency" cancellation? or do late fees still apply?

Hi There! Yes, if you are not able to make it to class within the 2 hour cancellation period, please call the studio and let them know you will not be able to make it. A phone call is all you need and you will not be charged a late fee for illness or anything like that. If our receptionist is busy and cannot get to the phone, please leave a voicemail so we can take you out of the class when voicemails get answered :) Hope this helps!

Yes if you call the front desk

Just call them. It's probably fine.