The shops are not crowded and the clerks actually will help you and are friendly. Starbucks is the only insanely crowded placr.
It is spacious and not to crowded but that may change as everyone is ready to get out and shop.
Its very spacious so even when there's a lot of people there you wouldn't even notice it. I always got a cool modern vibe to it. There's a lot of shops to meet most needs even a movie theater. The restaurants are top notch so some might need a reservation before you go. I always enjoy going there. Here's the directory of shops https://www.thepromenadeshopsatsauconvalley.com/Directory/ but its best if you just go and experience it for yourself.
It is a nice area, it can get busy. The people are nice. There is a Old Navy, Bath and Body Works, LL Bean, Fresh Market to name a few. There is also resturants.
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