I would suggest that you call Orchestra Hall ticketing, and ask the question. No third party, is going to have the answer for you. I can tell you from personal experience that the ticket exchange Ave has never made a mistake on my orders. I have found them all to be very helpful kind and courteous. But you need to call that ask a question on the internet from Google. Please let us know what the resolution is.
Did you choose to pick up your tickets at will-call?
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