They are fudge brownies. They are meant to be gooey and served at room temperature.
When cici's starts charging the same as all the other restaurants, then you can complain about how perfect it should be. Until then, just enjoy the great price and the good food you get for it.
Is P. Sawyer your friend? Thats the style of brownies. Cicis trademark and most requested desert after the cinnamon rolls.
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