I bought a kayak (Pelican 120 sport) last fall from you. It did not come with a strap for the seat. I need a replacement seat and a strap. Do you have these pieces available? Do you have to order them from the company?

You do realize you are asking consumers and not management or business owners, don't you?

Why don't you call the store and ask to speak with the store manager?

Give them a call number is in my pictures

Definitely call the store...this app allows other customers to answer questions...best to call the store :-)

Try calling the store. This is an informal user forum. I wouldn't expect an answer here to represent official store policies.