Miss Emily covered it all!
When i worked there 5 months ago the gm was a guy named herman. I know they recently changed gms. The best way to contact them is to call the store and ask when the gm will be working then call back at that time. Im gonna tell yea though, gatties is a very unorganized and negligent business and if your trying to voice a complaint it would be better to bypass the individual store as employees and managers there just dont care. Ask for the district managers number, or the corporate email. The district manager actually gets things done.
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