H-E-B Pharmacy

Category: Pharmacy in Austin, Texas

Address: 12407 N Mopac Expwy, Austin, TX 78758, USA

Phone: +15123396644

Opening hours

Sunday: 10AM–5PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–6PM

Reviews

Logan Johnson

Mar 5, 2022

The absolute worst pharmacy I’ve ever experienced. I had surgery and it took 4 different trips to receive my 3 prescriptions. Every time I would call they would tell me they would be ready at a certain time and when I went they were not. I wasn’t even showing up right at the time they told me I would show up 30-60 min after the time they told me. They showed zero sympathy or any indication they cared at. Not to mention when I go to pick up my monthly prescription I have to call EVERY TIME. As they will NOT automatically fill it for you. You have to basically get on their case for every single prescription. Zero chance I’ll ever fill another prescription here and I advise you to do the same.

Debbie Tow

Aug 14, 2019

The women at this pharmacy are RUDE and have terrible customer service skills. This includes the PHARMACIST. My doctor called in a prescription & they consistently wouldn’t fill it and asked for clarification. When in fact my doctor said they should have been familiar with said prescription & had no issues. I will NEVER go here or EVER give them my money. Jennine and the pharmacist are in need of a manager to put them in their place. I told her how Jennine was being short and curt with me and she said “no she wasn’t”. I have news for ya, the customer is never wrong, you never argue with a customer, you apologize and figure out how to make it right. 😑I hope they feel good about themselves making a pregnant woman cry.

Eva

Apr 3, 2018

Always understaffed. I feel bad for the technician who I always see being overworked. They try their hardest, but there’s too many customers for such a small pharmacy.

Rd Morgan

Nov 28, 2017

THE H.E.B PHARNACY..No doubt the most inconsiderate group of people to ever work at a great H.E.B. These people are not held to the same standards that all the other employees, at H.E.B are held to .and it shows. Rude,Argumentative, Confrontational, Disrespectful, Condescending, Arrogant, in other words the exact opposite of the employees that fill the rest of the store. Kind, Considerate, Helpful, Caring people in every department, except the aforementioned PHARMACY ( WERE NOT CONTROLLED BY H.E.B) So we can be as crude to everyone as we please. What a terrible group to represent one of the finest grocery store's in Texas...

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Questions & Answers

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

H-E-B Pharmacy (Owner) | Dec 15, 2021
H-E-B Pharmacy (Owner) | Dec 16, 2021

Currently, all COVID-19 & flu vaccines are by appointment only. This helps to decrease wait time and provides faster service for our customers

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

H-E-B Pharmacy (Owner) | May 14, 2021
H-E-B Pharmacy (Owner) | May 15, 2021

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

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