Staff is only there during class unless they have consultations scheduled. Just give them a call so you can make an appointment
Currently, classes start at 5:00 AM. They generally go every hour until 9 AM. They start again at 4:30 Pm with last class starting at 6:15. Classes are reserved by phone App. Been here 6 weeks so far and have not had a day that I could not get into a class.
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