They're pretty good folks. I'm confident they'll refund any unused tours.
They recommended reservations especially on weekends. We got lucky and they had an opening for 4. But we had to wait 3 hrs from when we first got there. NOT sure of their cancellation policy I would just call ASAP. Good luck and hope he feels better
Pretty sure they don't take reservations. You buy your tickets when you get there. Praying your grandpa gets better.
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