Papa Johns Pizza

Category: Pizza restaurant in Louisville, Kentucky

Address: 5363 Dixie Hwy, Louisville, KY 40216, USA

Phone: +15024484700

Opening hours

Sunday: 10AM–9:30PM

Monday: 10AM–9:30PM

Tuesday: 10AM–9:30PM

Wednesday: 10AM–9:30PM

Thursday: 10AM–9:30PM

Friday: 10AM–9:30PM

Saturday: 10AM–9:30PM

Reviews

jeanie matthews

May 21, 2022

They made our pizza wrong. Then we couldn't even call them to tell them. Turns out they only take online orders, not over the phone. Seriously, what great way to avoid your mistakes, and not have customer complaints. Will never get pizza from that location again.

Preston Parris

May 18, 2022

As a business owner myself, this location has definitely not stood up to the standards of a properly ran business. The last 3 orders we have made have been scheduled for delivery and never shown up. So we would call and the phone would never be answered. So drive up there only to find our order has been sitting and the drivers had quit or left. The last order we went up there after an hour and a half of waiting and the driver had apparently left with the order. Pulled into our house and the driver pulled in right behind us and yet again the order was wrong. But at this point we just took it because it was already paid for and figured if we sent it back we just wouldn’t get anything at all. So if you are ordering from this location you are better off just going and picking it up so it’s still hot when you get it and you can make sure your order is actually correct.

Chip Condon

Mar 4, 2022

Would rate 0 if that was an option. The fact this pizza ever left their store is embarassing. The cut isnt even close to center. The entire pizza was an air bubble so much so it scrapped my topping off and left oven debris in my food. …

Michaelyn Henderson

Mar 4, 2022

Didn't have delivery on a Friday night, had to drive and pick it up, pizza was nasty and cold. This papa John's is pretty bad. There is always something they don't have or don't deliver! 3 weeks ago, someone called me after I ordered and …

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Questions & Answers

Can the manager for this company please talked to their staff in how to talk to their customers please,i just called to put in my order and I received a very bad customer service.they have been so rude to me.and don't like that.

haggai pokan | Apr 4, 2019
Peggy Merriman | Apr 5, 2019

They were very nice to me when I had a customer complaint the Straightened it all out

Why is there ALWAYS too much cheese on my pie? I even call and say extra light cheese, still, a pool of cheese, I ask thin and very crispy, just the rim is crispy. I have spent 90 dollars last 3 orders to have a screwed up pizza.

Colonel Angus | Apr 3, 2020
RJM | Apr 4, 2020

Well sounds like you need to go somewhere else. It's pizza and pizza has cheese. Get over it. It will be the same wherever you go. You must like it if you went back 3 times and spent $90 bucks. Make your own at home if you dont want the cheese. Geez.

will the general manager ever properly pay her employee's the correct mileage the are owed?

rai u | Apr 4, 2019
Peggy Merriman | Apr 5, 2019

Probably But that's something you have to settle with her

Is there a reduction in prices for some days

عباس العراقي | Apr 4, 2019
Dalton Krininger | Apr 5, 2019

Yes when UofL basketball or football wins a game!!

Wheres the code to use because Louisville won yesterday

Sharon Burke | Apr 4, 2018
chris198435 | Apr 5, 2018

Cards45

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