they should have sent you a letter that state your account number
got this on: https://www.reddit.com/r/Unemployment/comments/fso0p1/never_received_edd_customer_account_number/ Hey so I found a solution to this I was having the exact same issue. I hope you are bit still waiting but if so I will repost my comment from another thread: I was able to fine a trick someone posted about a loophole to get my edd customer account number by going to the UI online LOG IN to ur normal account THEN click SDI portal and making a login for the SDI (it won't affect anything its a loophole). At the end of the registration it actually gives you your account number! I was in disbelief but I took that number and then used it to Register my UI online. I had been waiting weeks and had already received the claim approval and continuing claim form to recertify. and the Ask EDD only resulted in me getting the same generic automatic response that you got 3 different times. You don't have to actually file a SDI claim or anything so nothing in UI was affected.
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