Macy’s Plaza

Category: Department store in Pasadena, California

Address: 401 S Lake Ave, Pasadena, CA 91101, USA

Phone: +16267920211

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Luke K

Aug 2, 2022

The customer service in the mens clothing section was phenomenal. One of the employees helped me find this Hawaiian shirt that I couldn’t find in my size. Give that guy a raise!

Glenda Jackson

Jun 9, 2022

This Macy's is really organized! Most of the staff was friendly but a lady at the jewelry counter never approached my daughter and I to assist us. My daughter wanted to purchase a watch but the one lady just looked at us and pretended she was doing something else. She had to go and get someone else who was happy to help. FYI, the lady who assisted us had the same skin color as us. The one who wouldn't, didn't. She missed out on a sale. Maybe she would rather miss out on sales rather that assist people not like her. When we were leaving she and another sales associate (her skin tone was different than the one who didn't assist us and ours) kept looking at the associate who assisted us and seemed to be having a private conversation about it. Not good!

Tonicha Blue

Jun 2, 2022

My experience was nice. The clerk was nice ready and fast exchange. The store itself seems depressing it needs a little life and color..

Jo An Merino

May 14, 2022

Always a pleasure to shop Macy" They are having a three- day One Day sale. Lol Prices are great. Lots of discounts.

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Questions & Answers

is open on Monday?

anne yu | Apr 15, 2019
Gill Lin | Apr 16, 2019

Yes 10am to 9pm

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Is there free parking?

Brandy Ramos | Dec 15, 2021
cornelius lacy | Dec 16, 2021

🙏🏽🙏🏽Yes

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What are the Covid safety practices like here?

People are asking | Apr 14, 2021
daniel l | Apr 15, 2021

No not many people, and they follow covid protocol

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Is Macy's open to public or just to pick up?

BaiLu Song | Apr 14, 2021
Eva Martinez | Apr 15, 2021

no no no no

Do they have a large selection of evening gowns?

Lauretta Broderick | Apr 15, 2019
Marne Guerra Fairhurst | Apr 16, 2019

They have an incredible selection of dresses for all occasions and great prices

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Is it very busy right now?

William Dix | Apr 15, 2018
Jesus Lizarraras | Apr 16, 2018

Yes

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Requir to vacin?

jo choi | Nov 15, 2021
Kristin Warren | Nov 16, 2021

Mask required. They don't ask for proof of vaccine

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Can i try on dresses???

Dany Richey | May 19, 2021
Debra Parker | May 20, 2021

Pasadena Macy's had one dressing room downstairs available to use for trying things on.

What are your store hours on black friday? When do you open?

Gray von Adelung | Apr 14, 2021
Albert Shaw | Apr 15, 2021

Not sure i didn't check it out

Does the Pasadena store have a furniture department

Jewel Price | Apr 14, 2021
Jesse Martinez | Apr 15, 2021

Yes

Can I return or exchange the items I bought in March this years?

BaiLu Song | Apr 14, 2021
William Garfield | Apr 15, 2021

I don't know Macy's return policy it should say it on your receipt but you have to have a receipt I know that .

I have a delivery at 6am do you receive it at this time ?

Luis Lazo | Apr 14, 2020
Evy Moon | Apr 15, 2020

No I'm sorry you don't,it's probably likely that your order was processed or out for delivery at that time. Delivering to residential customers actually begin at 8:00 a.m.

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do you sell Roca candy in macy’s?

Iwankee Chen | Apr 14, 2020
S | Apr 15, 2020

Yes. As far as I know

Do you have Cal-King Mattress Heaters

Alex Moseley | Apr 14, 2020
S | Apr 15, 2020

As far as I know they do

do you have queen size mattress and box springs available

Tim Murphy | Apr 14, 2020
Aro O | Apr 15, 2020

Yes. Costco also has good prices on mattresses.

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Do you have women's black leather gloves in stock ? in hr pasasdena store?

Chantal Dayan | Apr 15, 2019
Suzy Gharibian | Apr 16, 2019

I would suggest calling them or checking online

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Is it dog friendly?

Christian Garcia | Apr 15, 2019
Sharanya | Apr 16, 2019

I don't think it is, except for service dogs. Most major stores are not dog friendly

Where is there Parking?

Allan Goetz | Apr 15, 2019
Rachel Macias Ramirez | Apr 16, 2019

You can enter the parking structure off S. Lake Ave. The entrance is opposite San Pasqual St. You can also enter the structure on Hudson Ave. or Del Mar Bl. There is also metered street parking, free on Sundays.

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Is open on Tuesday ??

Kevork Kaprielian | Apr 15, 2019
Manuel Intriago | Apr 16, 2019

Yes

is it open on Sun?

Adriana Mendez | Apr 15, 2019
Rachel Macias Ramirez | Apr 16, 2019

Yes. Holiday hours today 9am - 9pm

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Do you carry mattresses?

Evelyn Dickey | Apr 15, 2019
Angel | Apr 16, 2019

Yes on 3rd floor

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Do you sell c offeemakers?

Pat Korbel | Apr 15, 2019
Da Luchee | Apr 16, 2019

Yup

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are you open tomarrow

Christin Vartanian | Apr 15, 2019
Dr. Nima Norouzzadeh | Apr 16, 2019

Yes

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What time do they close on Saturday's??

alfred onate | Apr 15, 2018
Pam Kralj | Apr 16, 2018

Think it is 9 but you can check their web site

Does Macy do lay away

Blessed Byrd | Apr 15, 2018
Nathaniel Towns | Apr 16, 2018

Yes

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