I have heard people who stop buying at cardenas bc their customer service is terrible... Is this true?

Geo O | Feb 6, 2019 | Category: Supermarket in San Bernardino, California

Cardenas Markets - All questions

Address: 140 W 40th St, San Bernardino, CA 92407, USA

william browning | Feb 7, 2019

I only go there for fresh tortillas and salsa. Good prepared rice and beans too. Other than that, they have a horrible selection for other things. It's very latino-centric. They would be smart to cater to other people as well

Mario Larios | Feb 7, 2019

No actually they have great customer service, the staff is very friendly and nice.

YHenry Fletcher | Feb 6, 2021

Yes- its true. Only about the check out lines. If there are less than5 carts in line-- they start closing lines. I have personally walked out MANY times--leaving full carts in the aisles. It seems ok to most hispanic families to wait 45 min to pay for items that took 10 min to select. If they want black and white customers-if there are 3 or more in line--open another line.

Steven Foster | Feb 6, 2021

I have shopped at Cardenas' several times in the past. This time I had to go in just to ask for change for a $20 bill because the bank next door had just closed. After waiting politely in line, the cashier told me that "she would do it this time, but next time I would have to buy something first". Is this Cardenas' official policy? Because if so, I'm never going back.

Lupita Aazocar | Feb 7, 2020

Yes!!

Patricia | Feb 7, 2020

Yes it's true even the manager there gives really bad customer service. They don't care about the customer.

Polo Reveles | Feb 7, 2019

They are alright

Stephen Corral | Feb 7, 2019

I by my pan Dulce there I have no complaints. But your right a very Latino store.

Ricardo Torres | Feb 7, 2019

Bad customer service. Like someone mentioned earlier they do not bag your groceries when you bring your own. But if you need what they got what are you going to do.

Gabriel Pelayo | Feb 7, 2019

its all paisas there, only like 10 people speak english there... i rather deal with the fake ass nazi at stater brothers.

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