I call n get stuck on hold for 35 mins. I call back n get put on hold for 20 mins.. best buy is a joke. There customer service is a joke. Over all im extremely unhappy with best buy

I'm sorry to hear that.

If you go to store the service is the best. They're to busy helping the people in the store.

Yes

Yeah true it wound be better if you has go direct to the store because costumer service is pretty bad

Sorry,no help there!

35 mins? Instead of waiting on the phone for 55 minutes in total u could have gone to the store

Me too

Just literally happened to me lol best to go in person I guess 🤷🏾‍♂️

They let it ring through, don't pick up and you're back in the hold loop again

The items are way overpriced...only people who could care less about how they spend their money shop there, or just don't know any better