Don't lose. Problem solved.
You have to cancel before the day of departure
Call the front desk they may make special arrangements for you
They were going to charge us $169 cancellation fee if we cancelled our room but we were there for only a day. It was 3 hours late getting into our room because it wasn't ready an hour after they said. We went to a place called Press Start to burn time. Just down the road in midtown. Great views
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