Do you buy any of those lap top computers from customers.

No but you can trade in your old laptop for store credit. Your tradein value can be estimayed on the website or in the store.

I wouldn't. Best Buy has what they call open box. I always ask for that. Open box is laptops and tablets that someone has bought then brought back. They've been checked out to make sure their in working condition. And they are marked down a lot cheaper than new ones. I bought an ASUS laptop with a upgraded 1 TB. ram for $300.00. It was a $600.00 laptop. SOOO it's worth it to ask if they have any open box laptops. They will show you them.......

Negative