Bobbie, We apologize for the inconvenience. We have been hit hard by the staffing shortage, and are doing our best to provide an excellent experience for all customers. Unfortunately, we cannot always get to the phone. We will take note of this and work to improve for the future. We greatly appreciate your support and understanding.
I observed them ignoring the phone while I was waiting on my order that should have been ready when I got there.
They haven't had a lot of staff and the phone is always ringing
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