I live 100 miles from the nearest Apple store but am about to be in Pasadena for 2 days. The Apple store there doesn't show any appointments until Saturday. Is there any waiting list for people who need appointments soon? - newMacBookPro-batterybad

I have walked in and someone greeted me within minutes and someone helped me within 15 minutes. Another time they had me call someone for support, not exactly what I wanted or I would have called them from home. It all depends what your issue is. Something major, I'd make an appointment. Also Tuesday thru Thursday you will have better luck, weekends expect a few hour wait. Hours also matter, lunch and early evening are very crowded. I was fairly happy with the people in that store. Maybe when you first get to town drop in and ask in person, they may get you an appointment or let you know when would be the best time to come back.

The post above me