Seems like your standard hipster indifference/pretention. My tattooed/metalhead friends reportedly receive better service, so your experience might be more pleasant if you fit into that particular scene.
They're not rude, your just being critical, maybe the music was too strong for you and affected your mood, its not for everyone, i on The other hand loved this place, brought me back to my roots
I think Portland isn't widely known for its service industry. Many places I go have fabulous food but employees that don't seem to care about making your night great or caring about your experience.
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