Hi I purchased a Fabrikor cabinet today and when I opened it the glass top had a few scratches on it. what is the return policy? Can I just return the top and get a new top?

Mike Faulkner | Dec 23, 2020 | Category: Furniture store in Stoughton, Massachusetts

IKEA - All questions

Address: 1 Ikea Way, Stoughton, MA 02072, USA

Fernando Cabral | Dec 24, 2020

Yes you can exchange any piece that's defective

Mark Nephew | Dec 25, 2019

Yes you can return it, and yes Ikea will exchange a piece of a product so you don't have to disassemble the item

Maria Nunez | Dec 25, 2019

Ikea is awesome with returns as long as you have the receipt.

Jimmy SeWell | Dec 25, 2019

Per the IKEA return policy - Something is wrong with my product, what should I do? We’re really sorry that you have an issue with your product. Depending on the issue, there are several options available: DAMAGED/FAULTY PART – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can’t make it back to an IKEA store, you can contact us and we will discuss options with you

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