As Ted said, call the company. This is not usual.
Wow, I guess you were at the right place at the wrong time. Don't let bad service take away your feelings about this chain restaurant.
If you are talking about the one by K-mart it is the worst Wendy"s I have ever been to. The one by Shop-ko is usually, good service.
This is not the forum for this type of question. I would contact Wendy's corporate office and ask there.
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