Yes, even with NO special event it takes that long. Then they get your order wrong and want to push you to the back to re-make your order. Their "we're busier than normal so it will take a little longer to get your food" is their standard line to allow kitchen and wait staff to slack off.
Not all the time, but with special events in town it can be expected
Well i was sat befor 3 other tables and they all got there food first never exspect that one
We have always had great service and food here!
I could fix that issue! I am more than capable.
I personally know all the cooks and they do have two cooks there that can't seem to get it right ever. If you want good food in a reasonable amount of time the best time to go is when Larry is cooking Tuesday- Saturday night between 4pm and 11pm, or when Mary is cooking Friday-Monday morning between 6am and 2pm. Any other time your food WILL be messed up and it WILL be at least 45 minutes before you get it. However, it does also depend on the wait staff/casino floor staff. Gianna and Gail will get you seated and served as quickly as possible. The other wait staff will get to you whenever they feel like it and will pick up your food from the kitchen whenever they feel like it also. Casino floor staff may take your order and forget about it so by the time it gets to you it'll be cold and gross. However if the key manager Jody is working you will NOT be served at all and she will tell you in a rude manner that you have to go to the restaurant if you want to eat.
They are hiring more help. Quite a popular place with the locals. Want a job? Their burgers are worth the wait.
Thanks! Your answer is awaiting moderation.