Floor Factors

Gethsemane Lutheran Church Portland, OR

Floor Factors has completed several jobs for us (a church). Over the years they have installed tile and carpet. Recently, they took an old room divider covered with ancient carpet squares and redid the wood and the surface of the divider . . . gratis! Always, they are competent and friendly, and come when they say they will. We highly recommend Floor Factors.

Melissa Amador

After calling around multiple locations for pricing and leaving multiple messages, Floor factors was the only store to get back to me in a timely manner. When they did get back to me they were extremely professional, knowledgeable and helpful, so I decided to go in person to see flooring samples in their showroom. As soon as I arrived I was greeted and helped right away. An hour later I walked out a happy customer after placing an order, as they were able to get me the best pricing for the best quality material I was looking for. I highly recommend Floor Factors for all your flooring needs!

Claire Barton

Fantastic place, everyone is helpful and knowledgeable. Matt helped me with my kitchen flooring. I was looking for something neutral colored, inexpensive and removable as I am renting. He showed me several options, was thorough in explaining the details and able to give me estimates on the cost. He also promptly answered any follow up questions in emails and called when the flooring arrived. I'm happy the total price ended up being less than the estimate he gave, it arrived in only a day and they delivered same day to my apartment for free. Overall, I'm really pleased with the new floor and their quality customer service.

Karl Keener

Our general contractor originally referred us to Floor Factors four years ago and we are so grateful they did. Floor Factors has what we believe to be the best selection of floor covering in the Portland area and their staff is top notch. We have now had them install carpeting on two separate occasions and their installers are terrific. We have also had to ask them for help twice when areas of our house and carpeting were damaged by water intrusion. On both occasions they sent people out promptly to help deal with the mess and gave us referrals to some great waterproofing experts. As far as we are concerned Floor Factors is the best!