Reliable Credit Association Inc.

Joseph Diaz

Today I spoke with Zack regarding a home improvement loan application that I submitted for $3,000. He said that I wasn’t approved due to collections and charge offs. What they failed to look at is that I have several established credit accounts and am a home owner. But they don’t want to look what you have done to being credit worthy. They focus only on the bad. Tell me why I was approved through them on June 29th for an auto loan by Mercedes Sidhu but not for a home improvement loan? We’re talking about less than half the money. I turned down the offer for the auto because the miles on the vehicle were too high. So instead, went down to Jeep and Chrysler of Olympia and bought a 2021 Jeep Renegade for my daughter and a 2018 Audi A3 for myself. All thanks and help through Chrysler Capital and Ally Bank in which I give great thanks to both who found me worthy and both vehicles are $30k each. Zack simply replied, well, I’m sorry you feel that way. I said, “ That’s exactly how I feel. You can approve an auto loan but not a home improvement loan. Then he proceeded to ask, are there any questions that you have? Pretty much saying without saying, I don’t care what you’re saying, I’d like to get off of this call. So what I’m saying is that Reliable Credit, isn’t so Reliable.

Brittany Hall

This company was good to me. They gave me a loan when I did have bad credit and of course the APR was high. But people have to realize they are taking a risk of lending you money. They don't know how responsible you are...clearly not that responsible. There was an issue were I couldn't refinance my car with them twice which is understandable. Overall I paid on time every month and no one bothered me. I received great customer service everytime I called.

Luisa TP

Finance my car with this company for 2yrs and sometimes when i called they always busy and my phone calls goes to a vmail so today i finally went to the office in federal way to see the office myself and to see if they really that busy hahaha but yes sure enough this is a busy office eventho there are about 15 workers there. Its beautiful office very helpful workers. Today i finally pay off my car its been 2 long yrs yayyyyy!!!!!

barbara hatch

Got a call from the store in Federal Way Manager Christoper, thanking me for taking the time to do a survey and I thought that was good business and personal acknowledgement customer service. I needed a loan but since I'm rebuilding did not want another inquiry on my credit, but it was worth it. I got approved and was able to pick up my check and all this was done in 30 minutes time. Not saying I will always expect just take 30 minutes for a loan, but I happen to have all the things I needed to be approved. Reliable just keep on impressing over and over. I really thought they could not get even better, but they did. I will not go anywhere else, although the rates are a little higher I still think it's worth it especially if you are rebuilding. Because I pay them on time I have been able to get other credit cards from other department stores, master card and my credit score just keep on climbing up and up. I will never miss a payment or go anywhere else. They treat you good and they will help you if you trying to help yourself by paying on time and doing what you are suppose to be doing to help your account. So if you are rebuilding your credit or just want to do business with the best and tired of the rest please come to Reliable credit where your loan is in reliable hands.