Chase Bank

Gautam Malyala

As someone new to the area, I had a very smooth experience opening an account and the staff are friendly and professional. Bobby is a very warm, friendly, and thoughtful person that gave me some very valuable information about the banking system here. It's a great experience banking with these folks. Chase seems to take security very seriously and is also quite transparent about any costs that you might incur. Great experience overall!

Nick Kang

Absolutely terrible customer service. Not knowledgeable, not helpful, not willing to help you, in a hurry to hang up the phone or have you leave the branch. Absolutely appalled at the low level of service.

J fort

Just not super excited about the customer service. One of the first Chase banks where I have actually felt like Chase was a big box bank. Literally, customer service is the only differentiating factor a banking institution really offers, and the branch does not strive for any competitive advantage.

Michelle Tullius

Mill Creek WA Chase Branch is still the worst branch of any bank I have been too. It is closest to my work and home and the most convenient to get too. Every time while in this branch it is either a very one wait for assistance or someone asking to show me how to use the ATM. This constant disrespect is just to much. I have business bank, personal banking, and sport team bank account as well. My level of need can not always be done on an ATM which I am always directed too. In short this branch is extremely slow in ALL transactions, disrespectful and never willing to help include business banking needs, and absolutely the worst branch I am ever stepped into. For this I will be considering other banks for my large banking needs moving forward.