Health Share of Oregon

Category: Non-profit organization in Portland, Oregon

Address: 2121 SW Broadway #200, Portland, OR 97201, USA

Phone: +15034168090

Opening hours

Sunday: Closed

Monday: 8AM–4:45PM

Tuesday: 8AM–4:45PM

Wednesday: 8AM–4:45PM

Thursday: 8AM–4:45PM

Friday: 8AM–4:45PM

Saturday: Closed

Reviews

M

Jun 14, 2022

4 month wait time for a doctor visit..... need I say more, this is what happens when you let the government control things. thanks a lot obama.

Donald Archer

Sep 10, 2021

I waited 3and half hours on my min phone. I pay for each minute. $ 60.00 dollars for phone call with no body to talk. I called 5 min before 8 am is wend they open no one answers phone. This is just as bad as the unemployment center. WHAT A WAIST OF PHONE MONEY!!!!

Shelby

Apr 14, 2021

I would give these horrible wretched people zero stars if I could. I made an appointment with my regular doctor and got an email saying to check my insurance. I called Healthshare and they told me that I no longer had legacy that I had switched to Care Oregon for medical back in November. I would never switch to Care Oregon I love my doctor. I did call back in November to switch my dental to Care because I couldn't get an appointment with Advantage. I guess the lady switched everything to Care and put a note that that was an exception for me to switch. When I called this morning, the man I talk to you said it would be no problem to switch me back to legacy. Then all of the sudden he said he couldn't. I asked if I could please speak to somebody above him. Instead of transferring me to somebody he, I'm guessing pretended to be texting with his supervisor. Which, surprise, surprise the answer was no.I haven't seen anyone under Care, I would never have had the lady switch me to Care if I had known that's what she was doing. I know it's as easy as literally putting in legacy. They're just the kind of people that like to say no to people and like to be the bearer of bad news. How much you want to bet if this was real insurance and not poor people insurance this would never happen. Now I have to either cancel my appointment with my doctor or pay $99 for a video visit. Ive been trying all morning and I haven't been able to find a doctor that takes Care Oregon, accepts new patients and is in my area other than the disgusting Mid County Health Clinic where, I'm sorry, I'm not up for catching covid or God knows what other contagious diseases lurk in that place. I seriously will pray every night for the rest of my entire life that the people I spoke with today (that got their little thrill from denying my simple request which in turn is making my life a nightmare and would have taken them three minutes to fix) get the karma that they deserve. This company is like when you're back in school and the teacher has the students grade each other's papers, they're the kids that got excited when their classmate got the answer wrong and they got to mark a big red X. Or the kind of people that when they see you turn on your blinker they speed up so to prevent you from switching lanes. God help me I hope I don't have HealthShare forever. I imagine if I do I won't be living that long anyways.

j c

Feb 4, 2018

My first call last week, the day I got my member packet and after waiting on hold over 40 mins, the rep was monotone, bored and came off as though she could care less about what I was asking her regarding my health and the changes to my providers. Her tone seemed to berate my doctors office because "I don't need a authorization for that and they SHOULD already know that. You're fine for 180 days anyways." and then a quick, "anything else?" as she tried to end the call ASAP, which I understand with hundreds of us calling, worried... but, Still sad. I would have welcomed a new member and tried to retain me for when I am working again and when their company isn't my only option. I remember my first call with Family Care and finally feeling cared for... It's sad. I lost my healthcare and got health coverage. We'll see how it goes and I'll update as needed, but the first impression is gone.

Thanks! Your review is awaiting moderation.

Questions & Answers

does this plan cover eye or vision care

johonn eng | Aug 17, 2020
B.D. Bell | Aug 17, 2020

Healthshare of Oregon is not a plan, they are a management company for other insurance agencies, dealing with the Oregon Health Plan, and Oregon Health Board. You would need to be assigned a particular plan, which they can help you with, and most of them will cover some vision insurance. Plans vary. Good luck!

I have a non-urgent but persistent issue. I'd like to find a local clinic rather than going to urgent care at a hospital. How can I find a list of clinics, let alone a comprehensive list of providers that are in the Health Share network?

Aaron Hayman | Aug 17, 2020
B.D. Bell | Aug 17, 2020

My advice would be to call healthshare at their Portland area phone number, or their toll free number, which can be easily accessed on Google, or any other search engines. Once you've gotten ahold of them, follow the phone prompts that you will get, to speak to a customer service agent, who can answer all those questions for you, and if they can't, request a supervisor, as they should be able to answer those questions for you, and if not, a supervisor should be looking into retraining them. I'm not impressed with healthshare, but at least they can answer your questions most directly. Always best to go to the source, rather than asking Google guides on matters that we really have nothing to do with, or would have very little internal knowledge of. Good luck!

how can we find a doctor to visit.

Barbara Crittenden | Aug 18, 2019
B.D. Bell | Aug 18, 2019

I would suggest you call healthshare directly. They are listed, or you could simply Google their number. You're asking Google guides for your answers, and we are not part of any business. It is always best to ask questions directly to the source of your answer, rather than getting second and third hand advice from people who don't know what they're talking about, in any case. Good luck.

i moved . how do i update my address?

Rena Baning | Aug 18, 2019
B.D. Bell | Aug 18, 2019

Call healthshare directly, they are listed in Portland, and ask them what they need from you. They will either take your information, or they may refer you to Oregon Health Plan, to take your information, depending on what is necessary. But, by all means do it quickly, as you may be in Jeopardy of losing your benefits for not reporting a change, if you wait too long. Good luck!

I need eye glasses, I'm not pregnant or under 20 years old. I am 59. Who can help me?

Melody Meyers | Aug 18, 2019
Charmaine Kinney | Aug 18, 2019

If you're on health share call them and see what your options are

Is the billing address for Health Share of Oreogin??? Or can someone assist me please..

Frost Moua | Aug 18, 2019
Meghan O'Callaghan | Aug 18, 2019

There is no billing department at Health Share, all the claims get sent to the medical, dental or mental health plan that the member is assigned to.

I called last week regarding a replacement health share id card. I was told it was being sent to me. Generally, how long does it take to arrive?

Deborah Snyder | Aug 18, 2018
Tina Langman | Aug 18, 2019

Too long! But your Dr, Dentist, etc can look it up on their computer! Hope that helps

Read More

My ID card got wet and now I cannot read the information. How do I get a new card?

Deborah Snyder | Aug 18, 2018
Tina Langman | Aug 18, 2019

Most Dr.s and pharmacies can Look up to see if you have insurance

What pharmacy can I go to with health share insurance?

Cynthia Marchi | Aug 18, 2018
Ozpunk my faves | Aug 18, 2019

Fred meyers, Albertsons safeway.keiser have own pharmacy inside at drs

Read More

What dentist can i go to that take health share in gresham?

Kuwaiola Ahina | Aug 18, 2018
R L | Aug 18, 2018

Health Share is a coordinator, not insurance. They can tell you who your insurance is.

Well... I've called 3 times and left 2 messages stating my name, reason for calling, & my NUMBER! But have they called back? I have tried to be patient but 24 hours has gone by and I haven't been reached. Are they this bad at getting back to people?

Black Lotus Boi | Aug 18, 2018
R L | Aug 18, 2018

No. Just some technical issues with their phone system.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places