Harborstone Credit Union

D Johnston

0/5 double charged, called to address it and was met with the most incompetent and unprofessional staff ever. Kimberly badge #13662 and Crystal badge #19616 answered the phone rude, condescending and hostile. Offered no help or solutions and didn’t even know bank policies or procedures. Not sure if they have weight issues or family problems but they definitely should not be working at a call center. I will be closing my accounts here, chase is a better alternative.

Joe Jung

Had an amazing experience at this branch. Everyone was courteous, polite, and even more so, takes COVID pre-cautions seriously. It's probably going to be hard to go in since appointments are required, but I'd much rather be safe than sorry. Also, props to the employees. Extremely nice and relatable.

Eduardo Rangel

Worst Experience Ever. I just open a Checking account with this bank because i thought it was more convenient for me since i have an auto loan with them. well worst experience. i didn't get my debit card after a month, every time i call customer service answers in a very bad mood. Like now i just spoke with a Carol, i think she was in a bad mood or something and she put me on hold for 10 minutes because she needed to ask about someone about apple pay. come on guys i have a big loan, i'm paying interest, i'm trying to be a nice customer but unfortunately you have not treating me the with respect. Please people try to go to a different bank if you can.

DW Larson

Clean, airy, new innovation of teller station. Walk in and doesn't look like a banking office. Situated in the area of new town homes and strip mall. Close to town of Bothell and Woodinville.