Address: 289 E Cleveland Ave, Newark, DE 19711, USA
Phone: +13027385200
Sunday: Closed
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–5PM
Rosalind Maxwell
I contacted KIA dealership in Newark, De asking is they have any availability because my car window on the passenger side will not go up. I also explained my car was getting serviced Saturday coming. I was advised I could bring my car and leave it because they are booked and don't know when they'd be able to look at the window a diagnostic need to be done. I advised I don't have any other car how would I be able to get to work, and I was told sorry there are not rentals available and I'd have to get on a waiting list. Is that not crazy! not to mention if I am able to wait until Saturday with my window open there is no guarantee they will be able to fix it because they don't do diagnostics on Saturdays. This is how they treat people who spend money buying a car from their dealership. In order for me to pay for their services I need to be able to get to work. Every time I turn around it's a problem with their cars from recalls, batteries, etc. Now I'm forced to go outside to a mechanic instead of using the place where I purchased my car. I find this to be unacceptable. It's time for me to return this car and go somewhere else where the cars are more reliable.
Dj Bajaj
Called this dealer for a trade in value on my 2013. The sales lady kept saying,” I’ll get it you soon.” She would put my on hold for 20-30 mins and not answer back. Absolutely the worse place to shop for a car. Especially dealing with Shannon. Save yourself the hassle and shop somewhere that will help you little more and a place that is more Courteous. A lot more Dealers I can go to this this place.
Derrick Bethel
Greatest experience I've ever had buying a vehicle. James & Jose were knowledge, friendly and extremely helpful. I will be recommending them and Martin Honda to anyone who is in the business for a new vehicle.
Jada Smith
To say the company has a GREAT service representative, would be an understatement . Jordan helped me right away. He was firm, assertive, and patient with me. Jordan provided detailed explanations; and even made the effort to break down the terminology to ensure that I understood all of my options. Not to mention, I made my final decision within an hour of my visit. Jordan’s competent service gave the assurance I needed to make my decision confidently and quickly! Thank you for the great hospitality, and positive experience!
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