Firestone Complete Auto Care

Daniel Hodun

As someone who has been going here for almost 10 years, I've taken my Toyota Matrix in for regular oil changes, tire rotations, etc. I would always recommend getting lifetime alignment, it is a good bargain for what you get. Josh the owner has always treated me right and has gone above and beyond many times. I have had times where I needed a tight turnaround and they always get it done.

Lydia Daugherty

Great Quite after chasing a replacement tire and knowledgeable about all wheel drives.

Tyler Jacobson

I had a very bad experience coming to this location. I came in to get a tire alignment (since I payed for the lifetime alignments a while back) an oil change and a new battery. They didnt even do the alignment which is supsetting cause it was the only free service I asked for. It took 4 hours just to do the oil change and battery replacement. I knew the battery was going bad from previous repairs, so I asked for a new one. They tried charging me for a battery inspection they said I asked for. They did an inspection and determined some other maintenance should be done. They kept adding more fees and adding unnecessarily expensive parts. The spark plugs they were going to charge me for were insanely overpriced. If I didnt know what parts roughly cost I would have ended up paying $2000 that day. I asked for what each service and part cost and they didnt mention all of them and even gave me an incorrect price. I felt like I was being taken advantage of every time I talked to them. Other firestone locations have been much more helpful and felt less shady. I will never come back to this location.

Brynnee Gent

Horrible. My boyfriend dropped his car off for an alignment, and firestone called him to the shop to start the car 3 different times because apparently manuals are “too complicated” for them to start. (The shifter was in gear and not neutral.... how can mechanics not figure out how to start a manual?) He ended up dropping off his car off for an alignment last Wednesday, and not 1, but 2 whole days later the shop called saying the car was “done”. He went to the shop to pick up his car and was told that they actually weren’t able to do the alignment, or anything in the matter, because of one loose bolt, which is fine I guess - but don’t claim to say your a full auto service company if you can’t even tighten some bolts. And especially don’t call your clients saying something is done that literally nothing was done to. The shop said they wouldn’t even have anyone in who could SEE if they could tighten the bolt until the next Wednesday, a whole 5 days after. So my bf took the car to fix the one loose bolt himself over the weekend to avoid any issues, and brought it back on Wednesday as they asked, only for them to tell him they never put him on the schedule in the first place. We had to share a car for the whole week and working in 2 completely different locations made this really difficult. This whole establishment struck me as disorganized, unprofessional, and definitely not considerate or compassionate with how not having a car makes day to day life much more difficult. This was an alignment that should have only taken 1 day, and it took over a week. We never did get the alignment done because we decided to go to another business that was able to do everything THE SAME DAY (the car got in the day before Firestone was even able to do it. If we waited it would still be in shop right now) Will never try to get service done here ever again and would not recommend it.