Dick Hannah Acura of Portland

Category: Acura dealer in Portland, Oregon

Address: 12030 SE Stark St, Portland, OR 97216, USA

Phone: +15035068572

Opening hours

Sunday: 10AM–6PM

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 7AM–8PM

Reviews

Ann Granda

Jul 8, 2022

Thank You Nick - Sales Manager and also Thank you Scott. I really appreciate your help and service for the kindness that was given to me and my niece for the delivery of the 2010 TL Acura! I work for Gettel Acura in Sarasota, Florida! And I really appreciated that your dealership was able to help me! God Bless all of you! Thanks again! Ann Granda

Second chance Rebuilds

May 7, 2022

Was a very good car buying experience! Me an my wife traded in our car for something different an they didn’t low ball us on the offer. gave me a fair price for the trade in an gave us a deal on the car we purchased. Sandy is the sales lady who helped us an was very knowledgeable not only on car sales but on the actual cars themselves, we only had to deal with her an not go in circles with five other people just to make a deal. I’d highly recommend this dealer to any one who’s looking for a new Acura or even a nice used car.

Taleah Slaughter

Mar 31, 2022

I have to say Jonny was FANTASTIC!! This was my first time buying a new car and it was a wonderful experience! He was patient, answered all of our questions, and went above and beyond to get me the exact car with the exact interior that I wanted! He even came in on a day off to make sure I got my floor mats when they were in stock! Everyone was quick and efficient. Ari in finance was also very patient and thorough, we got copies of all the paperwork we signed and I never felt pressured to sign up for things I didn’t want. If you’re in the market for a new car go see Jonny!! You won’t be sorry! If I could give them 6 stars I would!!

Helen Zagorodny

Mar 30, 2022

I bought my new Acura RDX last weekend. Everyone at Acura of Portland was very helpful. Jonny was my car salesman and he was incredible! He was attentive and very thorough. We were able to get all the paper work done super fast. Thank you Jonny for a smooth car buying experience!

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Questions & Answers

Can I return my Acura if I leased it from another dealer?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Customers often ask if they have to return their leased car to the Acura dealership they purchased from. You can return your lease to any Acura dealership, including Dick Hannah Acura of Portland.

I bought my Jeep at the Vancouver location. Can I bring it in here for service?

Jimi Tom | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Thank you for reaching out Jimi. We are able to service all makes and models. Please let us know if you have any further questions!

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How do I pair my phone with my vehicle?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Each model differs but there are simple instructions online that provide step by step instructions in paring your HandsFreeLink compatible phones. Please visit: www.acura.com/handsfreelink.aspx. If you need further assistance, please give us a call.

Do I need to service at Dick Hannah Acura of Portland to keep the Lifetime Limited Warranty valid?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Simple answer is no. You can have it serviced at any licensed repair facilities.

How do I get my Acura’s Navigation or Radio code?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Whenever the battery dies or is disconnected, you will need to enter your unique radio and/or navigation code. Please visit https://radio-navicode.acura.com/ to retrieve your unique code or give us a call for assistance.

Why won't my Apple CarPlay work on my Acura?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

The most common cause is the data cable. If you are not using an Apple branded data cable, then try that first.

My check engine light came on solid, but the vehicle seems to be running fine. What is the problem?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Many times it can simply be that the fuel cap is not on tight. Confirm that your gas cap is on correctly and that it clicks 3 times when turning. Give it 2-3 days for the vehicle to run another function test and if it works, the light will turn off. Note: If the vehicle is running rough or the engine light is flashing, then bring it in. If the engine light is flashing, we do not recommend to drive since this can cause more damage.

I am a WA resident, do I still have to pay sales tax on a vehicle?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Yes, you pay the fees applicable to your state of residence.

Do you service any makes and models or only Acura’s?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Yes, we can take care of nearly all makes and model’s servicing needs! Bring all your family’s vehicles to our one stop service center!

Do you sell tires?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Yes! We guarantee the lowest price in town as well and offer 2 years of free road hazard protection and roadside assistance on almost all our tires as well. See our catalog at https://www.acuratirestore.com/InitDealer?dealer=251211 or call us today!

Can I buy genuine Acura parts online?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Absolutely! Please visit our online store at https://estore.honda.com/acura/customer-home.asp. Parts can be shipped to the local dealer for pick up or for a small fee shipped directly to you. We will call you to confirm the order, give you an estimated pick up time, and finalize payment for your peace of mind.

How long do the batteries in the Tire Pressure Monitoring System (TPMS) sensors last?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

The TPMS sensor batteries have an expected life of 7-10 years. When a battery in any of the sensors is weak or has failed, the vehicle will illuminate the TPMS warning indicator on the gauge cluster. When the light is illuminated the system is no longer monitoring the vehicle’s tire pressure. Have your vehicle inspected by your local dealer if the indicator is illuminated

Do you offer service loaner cars?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

Yes, we have service loaners available. Please call our service department to confirm availability.

Do I need an appointment to bring my vehicle in for service?

Dick Hannah Acura of Portland | Aug 18, 2019
Dick Hannah Acura of Portland | Aug 18, 2019

No, for minor service’s A or B service with items 1,2,6, oil changes, tire rotations, engine air and cabin filters, and rear differential service. Our accelerated service is open from 7:00 am to 5:00pm Monday through Saturday with no appointment needed. Concerns or repairs and major services it is recommended to schedule an appointment in advance to better serve you needs.

What are you doing to keep customers safe?

Dick Hannah Acura of Portland | Aug 17, 2020
Parke Arnold | Aug 17, 2020

They are actively enforcing social distancing and sanitizing vehicles before and after service. They sanitize pens after every use, and have a shield set us where you would normally be face to face. I honestly can't think of one additional thing that they could be doing.

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What is your store doing to make it safe for customers and employees?

Dick Hannah Acura of Portland | Aug 17, 2020
Dick Hannah Acura of Portland | Aug 17, 2021

Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. All staff members are wearing masks when dealing with the public. Plastic barriers have been installed, where appropriate. Additional hand sanitizer stations are installed. All vehicle touch-surfaces such as door handles and steering wheels are being sanitized.

What if I buy a used car from you and decide it doesn’t work for me?

Dick Hannah Acura of Portland | Aug 17, 2020
Dick Hannah Acura of Portland | Aug 17, 2020

Most of our used cars include our Peace Of Mind Program which includes a 5-day Exchange Policy which allows you to exchange the used car you purchased within 5 days or 200 miles, whichever comes first. Some restrictions may apply, but we are happy to discuss the program in complete detail with you.

What is the Peace of Mind Program?

Dick Hannah Acura of Portland | Aug 17, 2020
Dick Hannah Acura of Portland | Aug 17, 2020

It’s important to us that your pre-owned car makes you feel as good as a brand new one. That is where our Peace of Mind Program comes in. We offer this on most all of our pre-owned vehicles and it includes a 5-day exchange policy, 3-month/3,000-mile Powertrain Limited Warranty and a 12-month/12,000-mile Wear-item Guarantee.

Do you provide a CARFAX report?

Dick Hannah Acura of Portland | Aug 17, 2020
Dick Hannah Acura of Portland | Aug 17, 2020

Yes! We will print you the CARFAX report on any of our pre-owned vehicles or you can access it on every vehicle listing on our website.

Do you offer financing for service?

Dick Hannah Acura of Portland | Aug 17, 2020
Craig Callaghan | Aug 17, 2020

They can also approve even if you have a low credit score. Free soft check that only takes a couple of minutes.

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I lost the title to my trade. Do I need it to trade my car in?

Dick Hannah Acura of Portland | Aug 10, 2022
Dick Hannah Acura of Portland | Aug 10, 2022

The title isn't required as long as we can prove the vehicle is in your name. We can help facilitate filing for lost title and still take your car in for trade.

Question on our 2016 Acura MDX. The four tires on the SUV are P245/55R19, while the spare is a T165/80D17. Question, should I have a flat, is it OK to mount and drive with 3 19" tires and 1 17" spare tire, two different size tires?

dan straight | Aug 17, 2020
Tuo Khounsombath | Aug 17, 2020

No

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